Shipping & Delivery Policy – beefactor.ae
1. Delivery Regions
The website beefactor.ae delivers exclusively to:
United Arab Emirates (UAE)
Arab Republic of Egypt
No international deliveries are available to any other country.
Orders made outside UAE or Egypt will be automatically cancelled and refunded.
This restriction forms part of our official distribution agreement with the regional partner.
2. Delivery Methods (UAE)
Deliveries within the UAE are fulfilled through our approved logistics partners.
At checkout, customers will see the available methods for their Emirate (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah).
Delivery Time (UAE)
Standard delivery: 1–3 business days
Express same-day (where available): within the same day, if the order is placed before cut-off time
Delivery times are estimated and may vary based on location, traffic, peak seasons, or courier delays.
3. Delivery Methods (Egypt)
Deliveries to Egypt will be fulfilled via our trusted local courier partners.
Delivery Time (Egypt)
Standard delivery: 2–5 business days
Remote areas: 3–7 business days
Customs duties do not apply for internal Egyptian deliveries.
All deliveries are domestic via our local partner.
4. Shipping Fees
Shipping fees are calculated automatically at checkout based on:
delivery country (UAE or Egypt)
courier selected
shipping method (standard / express)
weight & size of the order
any active promotions or free-delivery offers
Customers will see the final shipping cost before completing their order.
5. Free Shipping Promotions
From time to time, the distributor may offer:
Free standard delivery within UAE for orders above a certain amount
Free shipping in Egypt for qualifying orders
Limited-time promotions during campaigns
When active, free shipping is applied automatically at checkout.
6. Delivery Process
Once your order is shipped, you will receive:
a tracking number
SMS and/or email updates
expected delivery date
If the courier cannot reach you, a second delivery attempt will be made.
Non-delivery due to incorrect address or repeated failed attempts may result in additional fees.
7. Customs, Duties & Taxes
Deliveries within UAE and Egypt are domestic.
No additional customs charges apply.
If the customer incorrectly places an order to a restricted or unsupported country, any customs fees or return charges will be the responsibility of the customer.
8. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery information.
In cases of:
incorrect address
unreachable phone number
failure to receive the package after courier attempts
the customer may be charged for re-delivery or return fees.
9. Delays Beyond Our Control
Bee Factor and the distributor are not responsible for delivery delays caused by:
courier operational issues
peak season congestion
weather conditions
traffic restrictions
unexpected logistics interruptions
force majeure
We always work closely with our delivery partners to minimize delays.
10. Contact for Delivery Support
For any delivery questions:
info@beefactor.ae
Support available Sunday–Thursday, UAE working hours.