Privacy Policy – Bee Factor Natural Cosmetics
1. Data Controller
The personal data collected through beefactor.ae is processed by:
Luxury Harrods Beauty Spa L.L.C – S.P.C
Economic Licence No.: CN-2649074
Issuing Authority: Abu Dhabi Department of Economic Development (ADDED)
Registered Address: Khalifa City, Villa 52, Abu Dhabi, United Arab Emirates
(“Company”, “we”, “us” or “our”)
We are responsible for determining the purposes and means of processing your personal data.
2. Types of Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 Identity & Contact Information
Full name
Mobile phone number
Email address
Shipping and billing address
2.2 Order & Transaction Information
Products purchased
Order value, date, and status
Payment method (we do not store full card details)
Invoice details (if applicable)
2.3 Payment Information
Processed securely via third-party payment providers.
We may store:
last 4 digits of card
transaction confirmation
IBAN only if required for a refund
We never store full card numbers or CVV codes.
2.4 Communication Data
Emails and messages sent to Customer Care
Support/chat history
Complaints or return requests
2.5 Technical & Usage Data
Collected via cookies and similar technologies:
IP address
Browser type
Device information
Pages visited & time spent
Referring URLs
Interaction with website features
2.6 Marketing & Advertising Data (With Consent)
Newsletter preferences
Interaction with marketing emails
Behavioral data from Meta Pixel, TikTok Pixel, Google Ads, GA4, server-side tagging, and GTM
3. How We Use Your Personal Data
We process your personal data for the following purposes:
3.1 To Fulfil Your Orders
Processing purchases
Delivering products
Providing customer service
Handling returns and refunds
3.2 To Comply With UAE Legal Obligations
Tax, accounting, and regulatory requirements
Responding to government or law-enforcement requests (where required)
3.3 To Improve Our Website & Services
Website performance analysis
Troubleshooting
Enhancing user experience
Internal quality control
3.4 For Security & Fraud Prevention
Protecting our website
Preventing unauthorized transactions
Monitoring suspicious behavior
3.5 Marketing & Personalization (Only With Consent)
Sending newsletters and promotional offers
Measuring campaign performance
Personalized advertising via Meta, TikTok, Google Ads
Remarketing / retargeting activities
You may withdraw your consent at any time.
4. Legal Basis for Processing
We process your personal data on the following bases:
Performance of a contract (e.g., completing your purchase)
Compliance with legal obligations
Legitimate interests (e.g., fraud prevention, site security)
Your consent (marketing communications, cookies, analytics tracking)
5. How We Collect Personal Data
We collect data:
directly from you when you place an order, create an account, or contact us
automatically through cookies and tracking tools
from third-party analytics and advertising platforms
when you interact with our marketing campaigns
6. Cookies & Tracking Technologies
We use cookies and similar technologies for:
Website performance
Analytics (GA4, server-side tagging via Stape)
Advertising (Meta Pixel, TikTok Pixel, Google Ads)
Personalization
You may manage cookie preferences at any time via our Cookie Settings.
For more details, see our Cookie Policy.
7. Data Security
We apply appropriate technical and organizational measures to protect your data, including:
Secure servers with restricted access
Encryption and HTTPS secure communication
Firewalls and anti-malware protection
Access to data strictly on a need-to-know basis
Continuous monitoring and auditing of systems
Staff confidentiality agreements
However, no online system can guarantee absolute security.
8. Sharing Your Personal Data
We may share your data with:
8.1 Service Providers
Delivery and courier partners
Payment processors
IT & hosting providers
Marketing and advertising platforms
Newsletter/email providers
Customer service tools
All service providers act under contractual confidentiality obligations.
8.2 Legal & Regulatory Authorities
Only where required by UAE law.
8.3 Business Partners (Optional)
Where necessary for cross-border order fulfillment.
Your data is never sold to third parties.
9. International Data Transfers
Certain partners (e.g., Meta, Google, TikTok) may process data outside the UAE.
Transfers occur only when:
adequate safeguards exist
contractual protection is in place
you have provided consent where legally required
10. Your Rights
Depending on UAE data protection law, you may have the right to:
Access your personal data
Request correction or deletion
Object to processing
Withdraw consent (for marketing or cookies)
Request restriction of processing
Request a copy of your data (where applicable)
You can exercise your rights by contacting us at:
We respond within a reasonable timeframe, in accordance with applicable UAE laws.
11. Data Retention
We retain personal data only for as long as necessary:
Order & contractual data: as long as required by UAE commercial and tax regulations
Customer service data: until a case is resolved
Marketing data: until you withdraw consent
Technical logs: for security and diagnostic purposes
Once retention periods expire, data is deleted or anonymized.
12. Children’s Privacy
The website is intended for users 18 years and older.
We do not knowingly collect data from minors.
13. Contact Information
For any privacy-related inquiry or to exercise your rights, contact:
Luxury Harrods Beauty Spa L.L.C – S.P.C
info@beefactor.ae
Khalifa City, Villa 52, Abu Dhabi, UAE
14. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on beefactor.ae.