Terms & Conditions – beefactor.ae
1. Service Provider
The website beefactor.ae is owned and operated by:
Prosperity by Rania Gamal Cosmetics LLC SPC
Economic Licence No.: CN-6288317
Issued by: Abu Dhabi Department of Economic Development (ADDED)
Registered Address: Khalifa City, Villa 52, Abu Dhabi, United Arab Emirates
Email: info@beefactor.ae
The Company is the service provider responsible for online sales, e-commerce transactions and information society services within the United Arab Emirates.
2. Website Services
Through this website, users may:
browse general product information
place online orders for Bee Factor cosmetic products
complete secure electronic payments
contact customer support
By placing an order through beefactor.ae, the customer accepts the present Terms & Conditions and acknowledges the characteristics, ingredients, warnings and price of each product displayed on the website at the time of purchase.
Orders placed outside business hours will be processed on the next working day.
3. Products
The available products are cosmetic and skincare items manufactured by Bee Factor in certified production facilities compliant with EU and international cosmetic regulations.
All product descriptions, ingredients and usage information are provided on the product page.
4. Proper Use – Disclaimer
The Company is not responsible for:
misuse of the products
allergic reactions due to ingredients not tolerated by the user
any adverse effects caused by failure to follow usage instructions
The customer is exclusively responsible for:
reviewing the full list of ingredients
checking for allergies and sensitivities
using the product according to the instructions provided on the packaging
Products must not be transferred to third parties without their full packaging and instructions.
No medical advice is provided through this website.
5. Payment Methods
The following payment methods are supported:
credit or debit card
online payment gateways offered on the website
cash on delivery (if available in the UAE)
All card transactions are processed through secure, certified payment providers.
We do not store full card details.
6. Delivery Time
Delivery within the UAE is typically completed within the timeframe shown at checkout.
In any case, delivery will occur within the maximum time permitted by applicable UAE e-commerce regulations. If delivery does not occur within a reasonable timeframe, the customer may request cancellation and a full refund.
7. Delivery and Transfer of Risk
Ownership of the products transfers to the customer upon delivery and full payment.
Risk passes to the customer:
after delivery to the address provided
or upon collection from the courier’s designated pickup location
If the delivery address is inaccessible or inaccurate, delays may occur and the customer may be requested to collect the order from an accessible location.
8. Right of Return / No Return on Opened Cosmetics
For hygiene and health protection reasons, cosmetic products cannot be returned if:
opened
used
unsealed
damaged by the customer
This is a universal hygiene standard for cosmetic products.
However, unused, unopened, sealed products may be eligible for return within 14 days, subject to:
prior authorization
RMA (Return Merchandise Authorization)
customer covering return shipping costs
9. Replacement of Defective Products
The Company will replace or refund any product proven to be defective, provided that:
the defect is not caused by misuse or mishandling
the customer provides photographic evidence
the claim is submitted promptly after delivery
10. Intellectual Property
All content on beefactor.ae—including:
text
product descriptions
images
branding
logos
layout and structure
databases
—is protected under intellectual property laws.
Users may only browse the website and use its built-in sharing functions.
Copying, reproducing, modifying or distributing any part of the website without prior written consent is strictly forbidden.
11. Limitation of Liability
The Company’s liability is strictly limited to:
the value of the purchased product
replacement of defective items
The Company is not liable for:
indirect, incidental or consequential damages
incorrect product use
allergic reactions unknown to us
delays caused by courier services or force majeure events
12. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the United Arab Emirates.
In case of dispute:
The customer must first contact the Company to seek a friendly resolution.
If no agreement is reached, disputes shall be resolved by the competent courts of Abu Dhabi, United Arab Emirates.
13. Amendments
The Company reserves the right to update or modify these Terms & Conditions at any time.
The latest version will always be posted on beefactor.ae.